Frequently Asked Questions
Common inquiries about setting up, importing, user roles, and reports in LedgerFramePro
What is LedgerFramePro?
LedgerFramePro is a cloud-based accounting platform designed to simplify ledger management, invoicing, and reporting for businesses.
How do I start a trial?
Sign up on our website, choose a plan, and begin exploring all features with a no-obligation trial period.
Can I migrate my existing data?
Yes, our support team assists with importing ledger entries and client records from most spreadsheet formats.
Is my data secure?
We implement industry-standard encryption and regular backups to ensure your records are protected and accessible.
What integrations are available?
LedgerFramePro integrates with popular productivity tools, cloud storage services, and banking feeds for seamless workflows.
Do you offer customer support?
Our customer support team is available via email and chat to help you with setup, troubleshooting, and best practices.
Can I customize reports?
Yes, generate and configure reports with customizable fields, filters, and export options to match your business needs.
How do I set up a new company in LedgerFramePro?
To set up a new company profile, go to the administration panel, click 'Add Company', then enter your organization name, fiscal year start date, and preferred chart structure. Once confirmed, your dashboard will be initialized and ready for record entry and oversight.
Can I import existing ledger records into LedgerFramePro?
Yes. Navigate to the import section, upload your CSV or XLSX file, map each column to the corresponding fields, and review the preview. After you confirm, records will be integrated into your new workspace instantly.
Is my data secure with LedgerFramePro?
LedgerFramePro uses industry-standard encryption for data in transit and at rest. Regular backups occur in our Canadian data center, and access controls ensure only authorized users can view or modify entries.
How many users can access LedgerFramePro simultaneously?
The standard plan supports up to 50 concurrent users, each with configurable roles and permissions. Enterprise options can be discussed for larger teams or specialized requirements.
Does LedgerFramePro support multiple currencies?
Yes. LedgerFramePro accommodates records in multiple ISO currency codes (for example CAD or USD) with daily updated conversion rates to help you review cross-code summaries seamlessly.
What reporting options are available in LedgerFramePro?
You can generate customizable summary statements, trend charts, and detailed logs. Outputs can be exported as PDF, XLSX, or JSON to support external review or archival purposes.
Can I customize invoice and statement templates?
Absolutely. LedgerFramePro offers a template editor where you can modify headers, footers, fonts, and color schemes. Save multiple versions for different departments or clients.
What kind of support does LedgerFramePro provide?
We offer email ticketing and live chat support during business hours, with SLA response times clearly outlined in our service agreement. A comprehensive knowledge base is also available 24/7.